top of page


Shipping Policy


Domestic (USA) shipping only. Packages are sent via the United States Postal Service (USPS). Free shipping for orders over $150.00 USD. Orders that do not qualify for free shipping, the fee will be displayed during the checkout process. (Shipping fee will vary depending on size and value of artwork.) Orders will be prepared and shipped within 5-7 business days. Please note, because I use the USPS, shipping time could be delayed for Federal Holidays or USPS related issues/delays. Tracking numbers will be emailed for all orders.


All orders are packaged myself to ensure my artwork arrives safely to you! You can trust that every reasonable precaution is taken during packaging preparation to protect your piece(s) during its transit to you.

Returns Policy


I do not accept returns, exchanges, or refunds for any artwork or product purchased on my website or in person. However, if anything has happened to the items in your order during delivery, or if you have any issues with the items in your order, then please do contact me. I will connect with you to see what, if anything, can I do for you to rectify the situation. This rectification is at my discretion. Refunds, if any offered, will only be processed once the returning artwork/item is received



  • Read all information provided, such as sizes etc. of an artwork prior to purchase.

  • If you are unsure about the color, feel free to ask for additional photographs or a video of the artwork before purchase

  • Custom orders are non-refundable.

Payment Methods


Credit / Debit Cards
Apple Pay




  • Terms & Conditions
    This website is operated by Frances Caro of 'Frances Caro Art' doing business as Thoughts With Frankie. By visiting and purchasing from this website you agree to be bound by the following terms and conditions. These apply to all users. Please read the terms and conditions carefully before accessing and purchasing from the website. Updates and changes can be made at any time without prior notice.
  • Additional Information
    As the artist and owner of Frances Caro Art (doing business as Thoughts With Frankie), I retain the right to: 1 - Update my prices and policies at any time without prior notice 2 - Cancel or delay an order (under exigent circumstances), which would be communicated and agreed with you before any changes are made to your order 3 - Request additional information should a payment or shipping issue arise
  • Orders
    · All artworks are original and created using high quality materials · All artworks purchased are for personal use only and not be used for marketing or promotional purposes · All artwork images are accurate and display color and details of each artwork. Please contact me via the ‘contact’ page if you’d like additional images or videos prior to your purchase · Upon purchasing a piece of artwork from my website, you are confirming that you have read the description prior to purchase · All confirmed orders will receive a confirmation email with receipt of purchase and an email with an order tracking number to follow
  • Privacy Policy
    At Frances Caro Art, accessible from, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Frances Caro Art and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Frances Caro Art. This policy is not applicable to any information collected offline or via channels other than this website. Our Privacy Policy was created with the help of the Free Privacy Policy Generator. Consent By using our website, you hereby consent to our Privacy Policy and agree to its terms. Information we collect The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number. How we use your information We use the information we collect in various ways, including to: Provide, operate, and maintain our website Improve, personalize, and expand our website Understand and analyze how you use our website Develop new products, services, features, and functionality Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes Send you emails Find and prevent fraud Log Files Frances Caro Art follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information. Advertising Partners Privacy Policies You may consult this list to find the Privacy Policy for each of the advertising partners of Frances Caro Art. Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Frances Caro Art, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Note that Frances Caro Art has no access to or control over these cookies that are used by third-party advertisers. Third Party Privacy Policies Frances Caro Art's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites. CCPA Privacy Rights (Do Not Sell My Personal Information) Under the CCPA, among other rights, California consumers have the right to: Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers. Request that a business delete any personal data about the consumer that a business has collected. Request that a business that sells a consumer's personal data, not sell the consumer's personal data. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us. GDPR Data Protection Rights We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service. The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete. The right to erasure – You have the right to request that we erase your personal data, under certain conditions. The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions. The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions. The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us. Children's Information Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. Frances Caro Art does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
bottom of page